To apply for service online, click here.
Please note, to receive service you will need to pay a $5 Membership Fee which will be credited to your final bill. You also will need to pay a Connection Fee of up to $40. The Connection fee covers the initial operational and administrative costs; and it cannot be transferred or refunded. Upon receiving an online application submission, a Member Service Representative will contact you by phone, text or email to assist you in making payment to be connected.
Billing Options – PayGo and Monthly Billing
Gibson EMC offers two billing options: (1) Our most popular is PayGo, a pay before consumption option that allows you to avoid paying a deposit. You deposit money into your account and add money as you use electricity and your account balance decreases. You can set up text, email and telephone alerts to track your usage and account balance. Click here for more information on PayGo. (2) Monthly Billing is an after consumption option which requires a security deposit. The security deposit required will be the sum of the highest two consecutive monthly bills in the last twelve months for a service location. For residential locations without twelve months of billing history, the deposit will be estimated based on the square footage of the home. For commercial locations without twelve months of billing history, the deposit will be estimated based on the highest two consecutive months of a comparable location. Residential deposits may be refunded after three years provided there have been no disconnections for non-payment for 36 months. If a disconnection has occurred, the refund will be extended until the Member has established 36 months with no disconnections. Commercial account deposits will be refunded upon termination of service.
Once your account has been created, you will receive an email or phone call with the total amount that will need to be paid before service is connected.